(613) 834-5959        info@ottawafamilydentist.com

New Patients

We can’t wait to meet you!

What to expect at your first appointment

When you visit our office, you will be greeted by our outstanding front desk team members, Heather, Karissa, and sometimes Kelly.  They are there to warmly welcome you and answer any questions you may have.  

If you did not fill out the forms online, we could provide you with the documents upon your arrival.  If you provide us with your insurance information, we can happily send your claim electronically to receive a speedy insurance cheque reimbursement.

Whatever appointment you schedule for that day, whether it is a cleaning, check-up, or an emergency visit, rest assured, we will provide you with the ultimate care that you and your family deserve. In addition, our dentists and hygienists will give you the best treatment options for your overall oral health.  

If you are nervous, let us know! 

Dr. Plant has many years of experience treating nervous patients, especially children.  She has developed tools and techniques to make you or your child feel comfortable and help you overcome some of your fears about being at the dentist.

Lastly, our team gets so excited when a patient takes the time to review us.  Our reviews are read out to the team members once per month.  Even better, if you felt any of the team members stood out to you in any way, please mention their name. 

When we’re done, we’ll talk about what comes next and get you scheduled for a full exam and cleaning.

Covid Protocols

  • Closed treatment rooms
  • Medical grade Hepa Filters in each room
  • Enhanced PPE (Personal Protective Equipment)
  • Social Distancing / Virtual Waiting Room
  • Health Canada Medical Questionnaire Screening